Like other major upgrades, One UI 7 has its issues. The rollout started a few weeks ago but halted due to a problem with screen unlocking, but that seems to have been addressed. Samsung started the rollout again in Europe, but many users, especially Galaxy S24 series, are unable to download One UI 7.
A major software upgrade is one of the hardest things for smartphone companies, given that testing. Something might go wrong, resulting in the brand spending millions to fix the issue. That is why OTAs are staged to contain such scenarios. While a bug forced Samsung to stop the initial rollout, the problem this time might be server overload.
Users unable to download One UI 7 on the Galaxy S24
Earlier today, Samsung resumed the One UI 7 rollout for the Galaxy S24 series in Europe. Given that many people were expecting the update, it was not long before many moved to download it. Unfortunately, the experience has not been great, as many of them cannot download the update.
We have seen multiple reports on Reddit, X, and other social media platforms. They are about the same issue “Couldn’t install the update.” You would go about your business and try later, but that is not the case. This message keeps popping up, making it difficult to use the device.
What is causing the issue – Couldn’t install the update
Samsung has not said anything about the problem, but it could be due to server overload. Perhaps many people are queuing to download the update, then the error message.
We know it is not a serious problem and will get better with time, but it is not an issue we expect to hear about One UI 7. If you are experiencing this and are sure your cellular or Wi-Fi network is stable, you should try these fixes below.
How to fix unable to install One UI 7 on the Galaxy S24
Many people have been able to install the One UI 7 update on their Galaxy S24 after experiencing this issue. What they did was pause the update’s download process, restart their phone, and then start the download again. As usual, not everyone sees a positive outcome doing that, but you can at least try.
Another solution is to download the update using Smart Switch. Or wait for a few days, and hopefully, there will be less traffic on the server, allowing the download to go smoothly.
source: Sammobile
